Whatsable
Burst message grouping
A customer sends three quick WhatsApp messages. Instead of three AI calls, n8n waits 30 seconds, aggregates text by conversation_id, and runs one agent response.
Outcome: Lower AI cost and more coherent replies.
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n8n integration
n8n integrationWhatsApp workflows in n8n with webhook grouping
Use the official Whatsable node on n8n cloud or self-hosted. Group rapid webhook events, delay processing, and feed combined transcripts into AI agents.
Capabilities
What you can do with Whatsable
- Official Whatsable trigger and action nodes
- Group multiple inbound messages into one workflow run
- Delay nodes to batch webhook bursts before AI or CRM steps
- Pass quoted_message_id for threaded replies
- Auto-transcribe inbound voice notes in trigger payloads
- Schedule a follow-up that sends only if the contact does not reply within your chosen window.
Use cases
Real workflows teams run today
Self-hosted compliance
Healthcare or EU teams run n8n on their own infrastructure. Whatsable webhooks land in n8n without third-party middleware storing message bodies.
Outcome: Automation with data residency control.
Facebook leads + AI qualification
Lead Ads webhook creates a contact. Whatsable sends the opening template. Incoming replies hit the Whatsable trigger, n8n runs an AI agent, and updates a Google Sheet or CRM.
Outcome: End-to-end lead qualification on WhatsApp.
Examples
Triggers, parameters, and patterns
Concrete fields you can map in automation tools or cite in your own docs.
Webhook delay and message grouping
Whatsable fires a webhook per inbound message. Use Wait (30s) + Code node to merge messages sharing the same conversation_id before the AI Agent node.
TriggerWhatsable: On new incoming message
| Parameter | Type | Description | Example |
|---|---|---|---|
delay_seconds | number | n8n Wait node duration to collect burst messages | 30 |
group_window_ms | number | Only merge messages received within this window | 5000 |
conversation_id | string | Stable ID from Whatsable webhook payload for grouping | wa_conv_8f2a91 |
quoted_message_id | string | Optional WhatsApp message ID when replying in-thread | wamid.HBgLMTY1MDM4Nzk0FDASABggzQ |
transcript | string | Auto-generated text when inbound type is audio | Hi, I need to reschedule my viewing to Sunday |
Setup
Get connected in minutes
- 1Add the Whatsable trigger node and copy the production webhook URL.
- 2Register the webhook in Whatsable under Developer → Webhooks.
- 3Add a Wait node (recommended 20–45s) before AI or CRM nodes when grouping bursts.
- 4Use a Code or Aggregate node to merge items by conversation_id.
- 5Add the Whatsable Send Message node for replies, with optional quoted_message_id.
Related guides
More integration deep dives
FAQ
Common questions
Customers often send multiple short messages in a row. A short Wait node lets n8n batch them into one AI or CRM update instead of one run per message.
Yes. Whatsable maintains a verified node on n8n.io with Send Message and incoming message trigger resources.
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